Delete Account Policy

1. Overview

At NetajiPoster, we respect your right to control your personal data. This policy explains how you can delete your account, what happens to your data when you do, and what alternatives are available if you're considering account deletion.

We encourage you to contact our support team before deleting your account to discuss any concerns or issues you may have.

2. Before You Delete Your Account

Please consider the following before proceeding with account deletion:

Alternatives to Account Deletion

• Account Deactivation: Temporarily disable your account while preserving your data
• Subscription Cancellation: Cancel your paid subscription but keep your free account
• Privacy Settings: Adjust your privacy settings to limit data collection
• Data Download: Download your data before deletion

3. How to Delete Your Account

Method 1: Self-Service Deletion

1. Log in to your NetajiPoster account
2. Go to Account Settings
3. Navigate to the "Privacy & Security" section
4. Click on "Delete Account"
5. Follow the confirmation steps
6. Enter your password to confirm deletion

Method 2: Contact Support

If you cannot access your account or prefer assistance:

• Email us at delete@netajiposter.com
• Include your registered email address
• Provide a reason for deletion (optional)
• We will process your request within 5 business days

4. What Gets Deleted

When you delete your account, the following information will be permanently removed:

Personal Information

• Name, email address, and contact details
• Profile information and preferences
• Account settings and configurations
• Login credentials and authentication data

Content and Creations

• All posters and videos you've created
• Saved templates and favorites
• Upload history and custom assets
• Project drafts and work-in-progress items

Usage Data

• Activity logs and usage statistics
• Search history and preferences
• Device and browser information
• Analytics and performance data

5. What We Retain

For legal, security, and business purposes, we may retain certain information even after account deletion:

Legal Requirements

• Transaction records for tax and accounting purposes
• Payment information required by financial regulations
• Data required for ongoing legal proceedings
• Information needed to comply with law enforcement requests

Security and Fraud Prevention

• Anonymized data for security analysis
• Fraud prevention records
• Abuse and violation reports

Retention Period: Such data is typically retained for 7 years or as required by applicable laws.

6. Data Download Before Deletion

We strongly recommend downloading your data before deleting your account:

What You Can Download

• All your created posters and videos
• Account information and settings
• Usage history and statistics
• Saved templates and favorites list

How to Download

1. Go to Account Settings
2. Click on "Download My Data"
3. Select the data you want to download
4. We'll email you a download link within 24 hours

7. Subscription and Billing

If you have an active subscription when you delete your account:

• Your subscription will be immediately cancelled
• No refunds will be provided for unused subscription time
• Future billing will be stopped
• You may be eligible for a refund under our Refund Policy

Recommendation: Cancel your subscription first, then delete your account at the end of your billing period.

8. Reactivation Policy

Once your account is deleted, it cannot be recovered or reactivated. If you wish to use NetajiPoster again, you will need to:

• Create a new account with a new email address
• Start fresh with no access to previous data
• Re-upload any content you want to use
• Reconfigure all settings and preferences

9. Third-Party Services

Deleting your NetajiPoster account does not automatically delete:

• Content you've shared on social media platforms
• Posters downloaded and stored on your devices
• Content shared with other users or organizations
• Data with third-party integrations you've authorized

You'll need to manage these separately through the respective platforms.

10. Contact Information

For account deletion requests or questions about this policy:

• Email: delete@netajiposter.com
• Support: support@netajiposter.com
• Phone: +91 XXXXX XXXXX
• Response Time: Within 5 business days